Your right to cancel


You have the right to cancel a buying agreement with us within 14 days without providing any reason. This 14 day cancellation period begins on the day, when you or a named third party, who is not the courrier, has taken possession of the goods. To execise your right to cancel, you must inform us about your decision to cancel in an unequivocal manner in writing (registered mail, fax or e-Mail) to:

Miche Europe GmbH, Schatzlgasse 4, D-82335 Berg, Deutschland
Telefon: +49 8151 447 7483, Telefax: +49 8151 446 1799
E-Mail: info@miche-bag.eu

You can use the attached form letter beneath which is not mandatory.

To remain within the period to cancel, you must send your written communication before the cancellation period has run out.

What happens after you cancel:

When you exercise your right to cancel, we have to refund all of your payments, which we have received from you, without any delay and within 14 days from the day, when your expressed desire to cancel has reached us. This includes delivery costs, except any additional costs resulting from your decision to use an alternative delivery service than provided by us. For the refund we will use the same form of payment which has been used at the time your initial payment was made, except another arrangement has expressively been made with you. In no case, you will be charged for this refund. We can deny a refund until we have received our goods or until you have provided proof that the goods have been sent to us, whatever the sooner case. You are required to immediately and in any case within 14 days from the day, when you have informed us about your decision to cancel, to return our goods to us, either in person or by courier. This period of time is kept, when you send the goods before the end of this period has been reached. You have to cover the direct costs to return the goods. In case a loss of value occurred, you are only required to cover for this loss, if this loss of value can be linked to an undue handling during to a verification of condition, attributes and functionality of our goods.


Sample form letter:

(If you want to cancel the agreement, please fill all fields and return it to us.)

- To: Miche Europe GmbH, Schatzlgasse 4, D-82335 Berg, Germany
        Telefon: +49 8151 447 7483, Telefax: +49 8151 446 1799 
        E-Mail: info@miche-bag.eu 
- Herewith I revoke the purchase agreement of the following goods:
- Ordered on (*) / received on (*)
- Customer name
- Address of the customer
- Signature of the customer (only for use with paper)
- Date

______________
(*) delete unnecessary parts of text.